Frequently Asked Questions
Q: Where is The Workshop Press Company UK Located?
A: We are conveniently located near major transport routes.
The Workshop Press Company UK is strategically located just 3 miles off the A46 and 5 miles from J15 of the M40, offering easy access for our clients. Our facility is situated 3 miles south of Coventry City Centre and 15 miles southeast of Birmingham City Centre, making it convenient for visits and machinery transportation.
Q: Can I Visit The Workshop Press Company UK?
A: We welcome visits by appointment.
We warmly welcome customers to visit our facility by appointment. At TWPCOUK, we understand the importance of experiencing our machinery firsthand. We offer flexible scheduling to accommodate your visit, ensuring a comprehensive and personalized experience with our high-quality metal fabrication machinery. Please contact us to arrange a time to view our machinery.
Does The Workshop Press Company offer demos or sample processing? Our facility in Kenilworth houses a comprehensive inventory of machines ready for demonstration. Clients are welcome to test their components and tooling on our machines or, if visiting isn’t feasible, to send samples for us to process and share the results through secure online videos for your review.
Q: Where is my Manual?
A: Manuals are available in various formats.
At TWPCOUK, we provide machine manuals in various formats, including electronic and paper, depending on the manufacturer. We maintain a digital library for immediate access and are always ready to send you a digital copy or a paper copy by post upon request, ensuring you have all the necessary information for your machinery.
Q: What is The Workshop Press Company UK’s Warranty?
A: Warranty terms vary by manufacturer.
Our warranty terms vary by manufacturer, typically ranging from 1 to 2 years. The specific warranty details are provided on the product quotation or webpage. For any queries or specific concerns regarding the warranty, we encourage customers to contact TWPCOUK directly for precise and detailed information.
Q: How Does The Workshop Press Company UK Ensure Quality and Value?
A: We prioritize quality over cost.
At TWPCOUK, we prioritize quality over cost. Our focus is on providing top-notch industrial machines designed for robust production. Unlike some competitors who may offer lower-priced, compromised machinery, we ensure that every piece of equipment we sell meets the highest standards of industrial efficiency and durability.
Q: Do you offer Finance?
A: We offer comprehensive finance solutions.
Understanding your financing options is crucial when acquiring metal fabrication machinery. TWPCOUK, in partnership with Origin Business Finance, offers comprehensive finance solutions, including Finance Lease and Hire Purchase agreements, tailored to support your investment in our machinery. Our team is ready to guide you through the best financing options for your needs.
Q: How do I make a purchase?
A: We offer a seamless purchase process.
At TWPCOUK, we offer a seamless purchase process with various options to suit your needs. Our in-stock hydraulic presses and metalworking machinery are available for same-day customer collection or 1 to 3-day shipping across England and Wales. For made-to-order machines, lead times range from 2 to 6 months, depending on specifications. For larger time-sensitive projects, we can offer a timed project build with regular communications between the customer and the factory, assuring that your project is progressing on time and according to your specifications.
Q: Do you sell consumables?
A: Yes, we provide a range of consumables.
Yes, TWPCOUK provides a range of consumables for our machinery. Leveraging our extensive experience, we also guide customers to reputable UK suppliers for additional needs. Our offerings include standard and bespoke tools, accessories for tool lifting and transport, safety devices, and more, ensuring comprehensive support for your machinery.
Q: What Happens if my machine breaks down?
A: We offer swift and effective solutions.
TWPCOUK prides itself on supplying top-quality machines with minimal breakdown risks. In the rare event of a malfunction, our network of skilled engineers across the Midlands, specializing in electronics, hydraulics, mechanics, and more, are ready to provide swift and effective solutions, including remote factory access for many machines.
Q: What Payments do you accept?
A: We accept multiple currencies and payment methods.
At The Workshop Press Company UK, we accommodate a global clientele by accepting payments in multiple currencies, including British Pounds (£ – GBP), Euros (€ – EUR), and United States Dollars ($- USD). This flexibility ensures a smooth and convenient transaction process for our customers, regardless of their location. We primarily accept bank transfers, which are secure and efficient for the high-value transactions typical in our industry. For any inquiries regarding payment methods and currency options, please feel free to contact us.
Q: How much does shipping cost?
A: Shipping costs vary based on several factors.
At The Workshop Press Company UK, we offer global shipping services, with a special focus on the UK, EU, and North America. The cost of shipping is determined by factors such as the size of the machine, the destination, and any additional services required. Our comprehensive shipping solutions include not only delivery to your location but also optional services like machine placement, mains connection, commissioning, staff training, and certification. We excel in delivering machinery even to the most challenging locations, ensuring a seamless and efficient process for our clients worldwide. For specific shipping inquiries and detailed cost estimates, please contact us directly.
Why Choose Our Shipping Solutions Over “Free Shipping” Offers?
- Transparent Pricing: We detail all costs upfront—no hidden fees, no inflated machine prices.
- Customized Solutions: Our shipping is tailored to your needs, ensuring cost-effectiveness and efficiency.
- Value Beyond Shipping: Unlike flat “free shipping” offers, we provide optional value-added services like on-site installation, precise commissioning, and comprehensive training, tailored to enhance your investment.
Choose quality, transparency, and real value with The Workshop Press Company UK. For precise shipping details and how we can meet your specific needs, please contact us directly.