Frequently Asked Questions
Where is The Workshop Press Company UK Located?
Can I Visit The Workshop Press Company UK?
Does The Workshop Press Company offer demos or sample processing?
Our facility in Kenilworth houses a comprehensive inventory of machines ready for demonstration. Clients are welcome to test their components and tooling on our machines or, if visiting isn’t feasible, to send samples for us to process and share the results through secure online videos for your review.
Where is my Manual?
What is The Workshop Press Company UK’s Warranty?
How Does The Workshop Press Company UK Ensure Quality and Value?
Do you offer Finance?
How do I make a purchase?
Do you sell consumables?
What Happens if my machine breaks down?
What Payments do you accept?
How much does shipping cost?
At The Workshop Press Company UK, we offer global shipping services, with a special focus on the UK, EU, and North America. The cost of shipping is determined by factors such as the size of the machine, the destination, and any additional services required. Our comprehensive shipping solutions include not only delivery to your location but also optional services like machine placement, mains connection, commissioning, staff training, and certification. We excel in delivering machinery even to the most challenging locations, ensuring a seamless and efficient process for our clients worldwide. For specific shipping inquiries and detailed cost estimates, please contact us directly.
Why Choose Our Shipping Solutions Over “Free Shipping” Offers?
- Transparent Pricing: We detail all costs upfront—no hidden fees, no inflated machine prices.
- Customized Solutions: Our shipping is tailored to your needs, ensuring cost-effectiveness and efficiency.
- Value Beyond Shipping: Unlike flat “free shipping” offers, we provide optional value-added services like on-site installation, precise commissioning, and comprehensive training, tailored to enhance your investment.
Choose quality, transparency, and real value with The Workshop Press Company UK. For precise shipping details and how we can meet your specific needs, please contact us directly.
Selecting the Ideal Machine for Your Needs
How can you identify the right machinery for your operations? At The Workshop Press Company, our team, with extensive experience in hydraulic presses and metalworking equipment, is dedicated to guiding you to the perfect match for your application. Whether through telephone, video conference, or a personal visit to your facility, we ensure a tailored solution that aligns with your specific requirements.
Machinery Maintenance Requirements
What routine maintenance is necessary to maintain optimal performance of your machinery? Despite the exceptional quality and simplicity of our machines, we provide comprehensive maintenance guidelines in each manual. Should you have any maintenance queries, our staff is readily available to outline the necessary steps to ensure your machinery operates flawlessly.
Custom Machinery SolutionsCan The Workshop Press Company provide machinery customized to specific production needs? Specializing in bespoke machinery solutions, we offer a wide range of presses and metalworking machinery customizable to your unique application. Our global manufacturing experience ensures we can craft machinery tailored precisely to your operational requirements.
Post-Purchase Training and Support
What training and support does The Workshop Press Company offer following a purchase? Understanding the importance of competent operation, we provide on-site training for all our machinery, complemented by certification upon completion. From half-day sessions to two-day courses, we cater to all training needs, ensuring your team is fully equipped to utilize our machinery.
Client Financing Options
Are financing solutions available for clients interested in acquiring machinery? While we do not directly offer financing, we collaborate with Origin Finance to present a variety of flexible financing options. For an indicative quote and further discussion on financing arrangements, please contact us. Eligibility typically requires a minimum of one year in operation, accompanied by six months of bank statements and recent financial accounts.
Machinery Safety Features
What safety features are integrated into your machinery? Complying with CE certification and the latest machinery directives, our machinery meets and often exceeds safety standards, including UK CA standards for longstanding models. For enhanced or custom safety solutions, our team is on hand to address your specific safety needs.
Upgrades and Retrofits for Existing Machinery
How does The Workshop Press Company approach upgrades or retrofits? Working closely with skilled technicians, we offer CNC control programming, hydraulic system maintenance, and installation. Upgrades and retrofits are assessed on a case-by-case basis, ensuring a solution that meets your evolving requirements.
Return and Exchange Policy
What are the terms for returning or exchanging machinery? Detailed information on our return and exchange policy, including conditions, restocking fees, and time limits, can be found at our Refund Policy page. We encourage direct engagement for any queries or concerns to provide personalized assistance.
Machine Demonstrations and Sample Processing
Does The Workshop Press Company offer demos or sample processing? Our facility in Kenilworth houses a comprehensive inventory of machines ready for demonstration. Clients are welcome to test their components and tooling on our machines or, if visiting isn’t feasible, to send samples for us to process and share the results through secure online videos for your review.
Selecting the Ideal Machine for Your Needs
How can you identify the right machinery for your operations? At The Workshop Press Company, our team, with extensive experience in hydraulic presses and metalworking equipment, is dedicated to guiding you to the perfect match for your application. Whether through telephone, video conference, or a personal visit to your facility, we ensure a tailored solution that aligns with your specific requirements.
Machinery Maintenance Requirements
What routine maintenance is necessary to maintain optimal performance of your machinery? Despite the exceptional quality and simplicity of our machines, we provide comprehensive maintenance guidelines in each manual. Should you have any maintenance queries, our staff is readily available to outline the necessary steps to ensure your machinery operates flawlessly.
Custom Machinery Solutions
Can The Workshop Press Company provide machinery customized to specific production needs? Specializing in bespoke machinery solutions, we offer a wide range of presses and metalworking machinery customizable to your unique application. Our global manufacturing experience ensures we can craft machinery tailored precisely to your operational requirements.
Post-Purchase Training and Support
What training and support does The Workshop Press Company offer following a purchase? Understanding the importance of competent operation, we provide on-site training for all our machinery, complemented by certification upon completion. From half-day sessions to two-day courses, we cater to all training needs, ensuring your team is fully equipped to utilize our machinery.
Client Financing Options
Are financing solutions available for clients interested in acquiring machinery? While we do not directly offer financing, we collaborate with Origin Finance to present a variety of flexible financing options. For an indicative quote and further discussion on financing arrangements, please contact us. Eligibility typically requires a minimum of one year in operation, accompanied by six months of bank statements and recent financial accounts.
Machinery Safety Features
What safety features are integrated into your machinery? Complying with CE certification and the latest machinery directives, our machinery meets and often exceeds safety standards, including UK CA standards for longstanding models. For enhanced or custom safety solutions, our team is on hand to address your specific safety needs.
Is the machinery provided by The Workshop Press Company compliant with PUWER and suitable for my workplace requirements?
Understanding the distinctions between product conformity markings (CE and UKCA) and the operational regulations such as PUWER (Provision and Use of Work Equipment Regulations 1998) is essential for our clients. While CE and UKCA markings ensure that machinery meets specific safety, health, and environmental protection standards before being placed on the market, PUWER regulates the ongoing use and safety of that equipment within the workplace in the UK.
PUWER is an operational responsibility, meaning it’s the employer’s duty to assess and ensure the machinery is used safely and is suitable for the intended tasks within their specific working environment. This includes regular maintenance, proper training for users, and any necessary adjustments to meet the workplace’s unique requirements.
Our machinery can be adapted and configured to suit your particular working environment and to meet your specific PUWER requirements. This commitment underscores our dedication to not only delivering high-quality machinery but also ensuring its safe and compliant use in your specific workplace context
Upgrades and Retrofits for Existing Machinery
How does The Workshop Press Company approach upgrades or retrofits? Working closely with skilled technicians, we offer CNC control programming, hydraulic system maintenance, and installation. Upgrades and retrofits are assessed on a case-by-case basis, ensuring a solution that meets your evolving requirements.
Q19) Return and Exchange Policy What are the terms for returning or exchanging machinery? Detailed information on our return and exchange policy, including conditions, restocking fees, and time limits, can be found at our Refund Policy page. We encourage direct engagement for any queries or concerns to provide personalized assistance.